Digital transformation in the care sector. SD-WAN makes it possible!

With the IT network, you create the right foundation for the much-needed acceleration in digital transformation and therefore contribute to closing the care supply gap.

Care sector potential

The care market is one of the fastest growing industries in Germany. In 2017, it recorded a volume of 53 billion euros, which will rise sharply in the coming years. This is partly due to the demographic development of beneficiaries and partly to the change in the care of relatives due to an increasing employment rate of relatives and the declining willingness to give up one's own profession. While 3.7 million people were already reliant on care in 2018, the number is expected to rise to 4.6 million in 2030 and 5.9 million in 2050. The result is more people with the right to care and fewer relatives who can or want to take on the task. There is another mainstay of keeping up with the rapid development in the care market, in addition to the much-discussed fight against the shortage of nursing staff and investments in real estate: Digitisation. Only modern IT creates the much-needed basis for optimising workflows and therefore improving the quality of care organisations.

According to an IT study by the Center for Disease Control and Prevention, 86.9% of inpatient care facilities already rely on the central storage of the digital patient record. 55% of organisations use a central virtual desktop infrastructure (VDI) and therefore enjoy the benefits of centralised control, licensing, and resource management of digital workplaces. Nevertheless, we are leaving potentials of digital transformation untapped. The reasons for this are very different. In North America, 25% of organisations already rely on unified communication platforms for complementary support with the help of telemedicine. In Germany, use is still in its infancy. Similarly, the possibilities of IoT platforms for networking sensors and their evaluations are not yet fully utilised. A 20% to 51% increase in the use of IoT solutions in the next 12 to 24 months can also be implemented here.

"The looming gaps in care cannot be closed by professional care alone. The technical conditions for making the care business more efficient must also be created. This requires accelerating digital transformation."

These and similar statements are often found in the current studies and market assessments for the German care sector. But how can an acceleration of digital transformation be implemented with the current staffing levels in the respective IT departments?

What digitalisation means

The most important thing in the transformation process is to understand the basics of change and implement them first. A communication network is like our road and path system. Without fast and flexible use of the road network, we are constantly being slowed down. Intelligent network paths create a new perspective, a new personal perspective for route planning in digitalisation and therefore a simpler understanding of the important things in digital transformation. Networks for data and communication are the core building block in an organisation. Anyone who converts their networks to a resource- and cost-saving technology and uses the maximum technological possibilities for flexibility has recognised the advantages of SD-WAN. This allows you to flexibly implement all data communication requirements, such as priority, legal framework, sources of supply, and performance requirements. Piece by piece. Application for application. Security can be integrated in the SD-WAN in a targeted and meaningful way. Always with the attention necessary for the communication relationship.


As already mentioned, a communication network is like our road and path system. SD-WAN controls the condition of roads and paths, control points can be set up and collection and delivery locations can be easily determined.

And of course everything can be adapted and changed at any time without effort.

  • SD-WAN networks can be operated in co- or full-managed service models.
  • Combinations of classic VDI and cloud-based DaaS infrastructures are possible.
  • The insertion of service providers from telemedicine can be easily implemented in the communication network, taking into account the QoS requirements.
  • Modern ways and resource management enable the successful implementation of IoT projects.
  • The central management of application paths provides even more support in the enforcement of IT security.

Therefore, it can be summed up that an organisation’s IT network is the most important building block. With it, you create the right foundation for the much-needed acceleration in digital transformation and therefore contribute to closing the care supply gap. It should not be forgotten: Digitisation is not a one-off process, it is a constant process!