Email has been one of the most important communication tools for many years - and it’s set to stay that way. But requirements have increased. Meetings must be coordinated and information archived. Where metres of shelves full of files once stood, we now have hard drives and cloud services as workplaces become ‘paperless offices’. But a secure data carrier isn’t even half the battle: it’s much more about what
you can do with this data.
Software systems to digitise documents, such as programmes that can scan paper documents, are particularly popular in businesses. Process management software is also commonly used, allowing a superior to approve a receipt or holiday request, for example. Enterprise content
management (ECM) is used to digitally archive and manage documents and to ensure that they can be found using keywords [...]
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