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Digitalization of logistics: The basis for stable and efficient supply chains

Last update: 12.02.2026

Important findings

  • Global markets and high customer expectations require stable, flexible, and connected supply chains.
  • Without end-to-end system connectivity, data exchange stalls, processes are delayed, and errors accumulate.
  • Cloud, IoT, AI, big data, VPN, and SD-WAN provide lasting support for the digitalization of logistics.
  • Warehouse management, transport planning, and shipment tracking can be made more efficient with digital solutions.
  • Successful digitalization of logistics requires clear goals, coordinated processes, and digital skills among the workforce.

The demands placed on logistics companies are increasing noticeably, driven by globalized markets, rising customer expectations, and growing cost pressure. To remain competitive, companies must digitalize their logistics. Complex supply chains require fast, flexible processes, but at the same time, costs are rising while resources are limited. Without digital processes,  these challenges are difficult to overcome, as traditional structures are reaching their limits. The digitalization of the supply chain is thus becoming a strategic success factor for future viability.

 

Digitalization of logistics: Where companies stand today

Many logistics companies have begun the process of digitalization. However, this usually results in individual solutions that only cover specific areas. There is often a lack of end-to-end system networking, which complicates data exchange between departments, leads to delays, and increases the likelihood of errors. At the same time, strategic goals are often unclear, responsibilities are not precisely defined, and processes are poorly coordinated. Digitalization of logistics is therefore often only considered from an operational perspective rather than as a company-wide change. Typical obstacles arise in everyday life:

  • Technical legacy issues: Existing systems are outdated and not designed for digital enhancements.
  • Skills shortage: There is a lack of employees with technical expertise and project management experience.
  • Lack of overall strategy: Digital initiatives are launched in isolation, without any overarching objectives.
  • Data uncertainty: Data protection requirements lead to reluctance to handle sensitive information.

In order for the digitalization of logistics to be successfully implemented, these hurdles must be identified early on and actively addressed. It is crucial to coordinate the technical infrastructure, strategic planning, and human resources. A clear division of roles and standardized process models helps to establish digital projects in a lasting way within the company.

 

Technological foundations for digital logistics

A key success factor for digital transformation is the right technological foundation. Digitizing logistics and implementing Logistics 4.0 concepts requires a reliable, flexible, and expandable infrastructure. This is crucial for efficiency and controllability.

  • Cloud computing: Applications run centrally in the cloud and enable flexible access to data and systems.
  • IoT: Data from the Internet of Things (IoT) provides real-time information on the location, status, and movement of goods and vehicles.
  • Artificial intelligence: Algorithms assist in analyzing large amounts of data and deriving recommendations for action.
  • Big data: Big data technologies enable large, unstructured amounts of data from logistics to be evaluated.
  • VPN and SD-WAN: A reliable network structure with VPN and SD-WAN ensures cross-location data exchange.
  • Digital platforms: Digital platforms create standardized interfaces for networking with external partners.

To have a lasting impact, technologies must be integrated into a holistic architecture and interlinked with existing structures. Only integrated systems enable consistent data flow across company lines.

Technological foundations for digital logistics

Areas of application for digital technologies in logistics

Digital technologies are used wherever goods are moved, transport is planned, and information is processed. The operational added value is directly visible in these areas:

  • Warehouse management: Goods movements can be seamlessly documented and inventories automatically updated.
  • Transport planning: Routes can be dynamically adjusted, travel times reduced, and capacities used more efficiently.
  • Shipment tracking: Current delivery data is available internally and externally in real time.
  • Document management: Electronic documents replace physical receipts and shorten processing times.
  • Information flows: Data is automatically transferred to downstream systems and is available across departments.

These digitally supported processes increase efficiency and create transparency in everyday operations. Supply chain monitoring connects these individual solutions into a comprehensive system that makes the entire flow of materials and information visible. This improves coordination with partners and increases the controllability of the entire supply chain.

 

How to do it: Implementing digitalization in a targeted and structured manner

A systematic approach is required to enable the digitalization of logistics. The first step is to conduct a thorough assessment to reveal where there is potential for optimization and how the digitalization can be strategically integrated. Based on this, realistic goals should be defined, and appropriate measures prioritized.

A step-by-step approach with pilot projects makes it easier to get started. This allows new solutions to be tested under realistic conditions and further developed in a targeted manner. Rollouts should be planned on a site-specific basis and closely integrated with operational processes.

The human factor is also crucial: change management, training, and clearly defined responsibilities create acceptance and empower teams to actively participate in the process. In this way, digitalization becomes an integral part of corporate development and remains adaptable, scalable, and future-proof.

How to do it: Implementing digitalization in a targeted and structured manner

Conclusion: Digitizing logistics means securing the future

The digitalization of logistics provides the basis for efficient, stable, and transparent supply chains as processes can be better controlled, information flows faster, and decisions are based on reliable data. Digitalization is a long-term development process that finds success when technologies, structures, and skills are coordinated logically. This creates a lasting foundation for competitiveness in a dynamic logistics world.

 

FAQ: Frequently asked questions about the digitalization of logistics

What is digital logistics?

Digital logistics describes the use of digital technologies to control, network, and optimize logistics processes. The aim is to make processes more transparent, efficient, and easier to control. The focus is on the consistent use of data throughout the entire supply chain.

 

Why is digitalization becoming increasingly important in logistics?

Growing demands for speed, transparency, and flexibility are putting more pressure on logistics companies. At the same time, the costs and complexity of global supply chains are increasing. The digitalization of logistics helps to overcome these challenges in a structured manner.

 

Which technologies support digital logistics processes?

Key technologies include cloud computing, the Internet of Things, artificial intelligence, and big data. These are complemented by secure networking solutions and digital platforms. Together, they enable connected systems and a consistent flow of data.

 

Which areas of logistics benefit from digitalization?

Warehouse management, transport planning, shipment tracking, and document management benefit in particular. Digital information flows also improve collaboration between departments and partners, leading to increased efficiency in day-to-day operations.

 

What requirements must companies meet for digital logistics?

Clearly defined responsibilities, specific goals, and digital skills are essential. An integrated IT landscape, high IT security, and a systematic approach are equally important. This enables logistics to be digitized and the supply chain to be digitally transformed.

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