Data Privacy Policy Asset Insight Mobile App

For A1 Digital, the secure and sensitive handling of data is a top priority. You can trust us to handle your data securely – that's very important to us. We therefore comply with European and national data protection regulations, in particular the General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and the Telecommunications Act (TKG). An essential part of this is to make our regulations regarding data protection transparent for all those affected.

Who is responsible for data processing and how do I contact the data protection officer of A1 Digital?

A1 Digital International GmbH (“A1 Digital”)
Lassallestraße 9
1020 Vienna
Email: datenschutz@a1.digital

Data privacy at A1 Digital

For A1 Digital, the secure and sensitive handling of data is a top priority. You can trust us to handle your data securely – that's very important to us. We therefore comply with European and national data protection regulations, in particular the General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and the Telecommunications Act (TKG). An essential part of this is to make our regulations regarding data protection transparent for all those affected.

What personal data is processed and for what purpose?

  • Email address for sending notifications and password recovery
  • Mobile phone number for sending self-created notifications/alarms
  • First and last name for identification and rights management within the application
  • Location of the smartphone to transmit the location of nearby BLE beacons

Where does the personal data come from?

The personal data is provided to us by you, the data subject.

On what legal basis is the data processed?

If you conclude a contract with us for the service, we process the personal data for the performance of the contract (Art. 6 para. 1 lit. b GDPR).


To whom will the personal data be transferred?

Exclusively to your own Asset Insight tenant.

Will the data be transferred to a third country or an international organisation?

The personal data will not be transferred to a third country or to an international organization.

How long will my personal data be processed?

We will delete your personal data after the expiry of all statutory retention obligations. Storage beyond the duration of the contractual relationship exists if this data is still needed to offset or collect fees, to process complaints (for which there is a three-month objection period) or to fulfil other legal obligations, such as under the Federal Fiscal Code (§ 207f BAO) or the Commercial Code (§ 212 UGB). Of course, access to the aforementioned data will be limited so that it can only be accessed by those employees who carry out processing for the aforementioned purposes.

What rights do I have when my personal data is processed?

  • Right of access: You can request confirmation as to whether and to what extent A1 Digital processes your data. To protect the data, it may be necessary for us to carry out an identity check.
  • Right to rectification: If A1 Digital processes your personal data that is incomplete or inaccurate, you can request that it be corrected or completed at any time.
  • Right to erasure: You can request the deletion of personal data if A1 Digital processes it unlawfully or if the processing disproportionately interferes with legitimate protection interests. However, there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.
  • Right to restriction of processing: You can request the restriction of the processing of your data if:
    • You contest the accuracy of the data, for a period of time that allows us to verify the accuracy of the data.
    • the processing of the data is unlawful, but you refuse to delete it and instead request a restriction of the use of the data,
    • A1 Digital no longer needs the data for the intended purpose, but you still need this data to assert or defend legal claims, or
    • You have objected to the processing of the data.
  • Right to data portability: You can request that A1 Digital provide the data provided in a structured, commonly used and machine-readable format, provided that:
    • these data are processed on the basis of consent given and revocable or for the performance of a contract, and
    • this processing is carried out by automated means.
  • Right to object: If A1 Digital processes your data for the performance of tasks in the public interest, for the exercise of official authority or invokes the need to protect your legitimate interest in the processing, you can object to this data processing if there is an overriding interest in protecting the data.

Can I revoke consent given?

If the processing of personal data is carried out on the basis of your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent before its withdrawal.

Who can I contact?

If you are of the opinion that we are violating Austrian or European data protection law in the processing of your data, we ask you to contact us in order to clarify any questions.

Of course, you also have the right to complain to the Austrian Data Protection Authority (www.dsb.gv.at), as well as to a supervisory authority within the EU.


What happens if I don't want to provide my personal data?

The provision of personal data is necessary for the provision of the contractually owed service, failure to provide it may not be possible to conclude a contract.

Is automated decision-making done at A1?

For the above processing purposes, A1 Digital does not carry out automated decision-making that produces legal effects or similarly significantly affects you.

Where can I find more information?

For more information on data protection at A1 Digital, please visit https://www.a1.digital/de/agb/.