Managed connectivity ensures secure data exchange between handheld scanners and server

Digital is that easy: A1 Digital simplifies communication of mobile order processing via mobile communications with the head office

The history of Gebrüder Weiss goes back nearly 700 years from a messenger service through the Alps to the global transport and logistics company. This makes the company the oldest transport and logistics company in Austria, which is still family-owned.

Foresight, vigilance and the ability to develop with the world have made the company what it is today: an internationally operating company whose experts themselves develop industry- and customer-specific transport and logistics solutions. They enable seamless integration of production, business and transport processes. A decisive competitive advantage.

For example, delivery companies operating in Europe and parts of Asia (e.g. Georgia) use handheld scanners for the digitisation of distribution processes. It is crucial that the terminals are reachable and that direct communication with the servers is possible. In the course of converting the devices used, a private access point for logging into the mobile data network (APN for short) and a virtual private network (VPN) should provide more security and protection for devices and IT infrastructure.

The management of connectivity should also be carried out via a central platform, because the national SIM cards should no longer be managed separately in each country and should be combined with a provider in order to save process costs. In a further step, smartphones and other scanners should be integrated into the solution.

The transport and logistics company relied on the M2M know-how of A1 Digital International GmbH from Vienna to meet the connectivity requirements. The managed connectivity platform “Simplify” from A1 Digital was used. The Bulk SIM Management Platform is an integral part of A1 Digital's M2M Management Connectivity offering and now enables a large number of SIM cards to be monitored efficiently and automatically and all mobile order processing communications centrally manage via mobile phone.

The data is transmitted directly to the server of the Gebrüder Weiss via a secured tunnel. The devices can be reached at any time via fixed IP addresses. In addition to the digitisation of handheld scanners, a total of 1800 handhelds and 150 smartphones (with voice function) were equipped with special M2M SIM cards. The direct communication with the server and the accessibility of the terminals via fixed IP addresses led to a considerable facilitation of the support process, e.g. for firmware updates or troubleshooting.

“A smoothly functioning M2M communication is the yardstick for the efficiency of logistics chains. The solution presented by A1 Digital ultimately convinced us to rely on A1 Digital's M2M know-how for the conversion. Added to this is the great flexibility shown by A1 Digital, not least in the combination of the many individual contracts in the individual countries into one provider contract and the design of tariffs."

Koray Dereli, Manager IT-Services Infrastructure at Gebrüder Weiss